Each receipt must be below £250 and contain the following information:
Unfortunately, you will not be able to use Airvat for any purchases where a tax refund form has already been issued in-store at the time of purchase. However, you can return the original in-store VAT refund form back and ask the shop assistant to issue a normal till receipt to you instead. After this you will be able to process your receipt using the Airvat app.
Yes, provided you get your Airvat tax free form stamped by Customs at the departure airport before leaving the EU. Select your departure airport within the app to get instructions on where to go at the airport.
If the UK is not your last departure point from the EU, get Customs authorisation at your final EU departure airport and post the original stamped form to us:
20-22 Wenlock Road,
London, N1 7GU,
UK Customs will stamp your tax free form if your connecting flight leaves the EU within 24 hours after you left the UK.
On purchases made in the UK only, but you can arrive in and depart from any other EU countries during your visit to the EU.
Yes, our fee is 20% of the refund amount. Your tax free form will state the exact amount of admin fees charged. You can also calculate the fee inside the app using our calculator. Our fee will generally be much less than when getting your refund from the shop where you bought the goods.
Usually 2-8 weeks after your departure depending on your airport.
Ask at your hotel reception, find an internet cafe, go to the nearest Ryman stationery shop, or Snappy Snaps printing specialist.
VAT is a sales tax already included in the price of your purchase. This tax is charged by the UK Government at 20% of the net and 16.67% of the gross goods value. Non-EU residents are entitled to claim their tax on goods they take home from the EU at the end of their visit.
Email us on firstname.lastname@example.org